Returns & Exchanges
We want you to be completely satisfied with your Restrap purchase, which is why we offer a 30-day window for returns on all unworn fashion items. All returned products must be in their original condition with tags attached to be eligible for a full refund.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Pack Your Items
Securely place the items in their original packaging, ensuring all designer tags and labels remain intact.
Ship It Back
Print your prepaid shipping label from the portal, attach it to your package, and drop it off at any authorized collection point.
Receive Your Refund
Once our warehouse inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing